Privacy Policy

Last updated: 10th December 2025

Damp Campers (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or services.

We comply with the UK GDPR / EU GDPR where applicable.

1. Information We Collect

We may collect the following types of information:

Personal Information
Provided directly by you, including but not limited to:

• Name
   
• Email address
   
• Phone number
   
• Billing or payment information
   
• Booking or rental information
   
• Any data submitted through forms or contact channels
   

Usage Data
Automatically collected when you access our website:

• IP address
   
• Browser details
   
• Page interactions and session data
   
• Cookies and tracking technologies
   

2. Legal Basis for Processing (GDPR)

We process personal data under one or more of the following lawful bases:

• Contract – to fulfil a booking or service request
   
• Consent – when you opt-in for marketing or optional data sharing
   
• Legitimate Interests – improving services, preventing fraud, or ensuring network security
   
• Legal Obligation – compliance with applicable laws, tax, and regulatory requirements
   

You may withdraw consent at any time where consent was the legal basis for processing.

3. How We Use Your Information

We may use your information to:

• Process bookings, payments, and customer support
   
• Operate and improve our website and services
   
• Send service updates and promotional communications (with consent where required)
   
• Monitor analytics to enhance performance and user experience
   
• Comply with legal or regulatory duties
   

4. Cookies and Tracking

We use cookies to improve website functionality and analyze usage.
Your browser may allow you to disable or control cookies.

We do not sell your data.
We may share information with:

• Verified service providers (e.g., payment processors, analytics tools)
   
• Authorities if required by law or to protect legal rights
   

We ensure any third parties processing data on our behalf comply with GDPR requirements.

If your data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by regulators
   
• Adequacy decisions for trusted jurisdictions
   

We keep personal data only as long as necessary to:

• Provide services you requested
   
• Fulfil legal, tax, and regulatory obligations
   

Retention periods may vary depending on the type of information.

We apply technical and organisational measures to protect personal data; however, no method of transmission is 100% secure.

You may have the following rights regarding your personal data:

• Access – request a copy of your data
   
• Rectification – correct inaccurate or incomplete data
   
• Erasure – request deletion where legally applicable
   
• Restriction – limit how we process your data
   
• Objection – object to processing based on legitimate interests or marketing
   
• Data Portability – receive your data in a usable format
   
• Withdraw Consent – for consent-based processing at any time
   

You can exercise these rights by contacting us using the details below.

If you are within the UK or EU, you have the right to file a complaint with your local data protection authority.
For the UK: Information Commissioner’s Office (ICO) – ico.org.uk

Links to external websites are not controlled by us; their privacy practices may differ.

We do not knowingly collect data from individuals under 16.

We may update this policy periodically. The updated version will include a new “Last updated” date.

If you have questions, concerns, or GDPR requests, contact us:
📩 damp_campers@hotmail.com
📍 Unit 45 Foxmorr Business Park, Wellington, TA219RF